Privacy Policy

Our Commitment to Your Privacy

At OneStop Grand Island Tree Services, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

Information We Collect

We collect information that you provide directly to us when you:

• Request a free estimate or contact us for services
• Call or email us with questions
• Fill out forms on our website
• Schedule an appointment or service

The types of information we may collect include your name, address, phone number, email address, property details, and any other information you choose to provide.

How We Use Your Information

We use the information we collect to:

• Provide estimates and perform tree services you request
• Communicate with you about your service requests
• Schedule appointments and send service reminders
• Send invoices and process payments
• Respond to your questions and provide customer support
• Improve our services and customer experience
• Comply with legal obligations and resolve disputes

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with contractors or vendors who help us provide services, such as equipment rental companies or waste disposal services. These parties are required to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required by law, such as in response to a court order or government request.
• Business Transfers: If our business is sold or merged with another company, your information may be transferred as part of that transaction.

Website and Cookies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide you with services and comply with legal obligations. When we no longer need your information, we will securely delete or anonymize it.

Your Rights and Choices

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate or incomplete information
• Request deletion of your personal information, subject to legal requirements
• Opt out of receiving marketing communications from us
• Object to or restrict certain uses of your information

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: